Health Safety and Wellbeing

Safety Management System Framework

Safety Management System Framework

Your guide to managing safety in your workplace

The Education Directorate is committed to removing or minimising the risk of injury and illness in all its schools and workplaces. We support all staff to participate in managing risk through the ACT Education Directorate Workplace Health and Safety Management System (WHSMS), which provides a Directorate wide focus on improving safety through a systematic approach to integrating WHS planning, implementation and review. The WHSMS includes forms, processes and policies that provide guidance to reduce risk and improve workplace safety outcomes.

Over recent years the Directorate has had a strong focus on supporting staff in responding to incidents of Occupational Violence. Our approach in this area is defined in the Occupational Violence Management Plan and Policy within the WHSMS.

If you require any assistance in understanding the Directorate WHSMS, engaging support such as through the Employee Assistance Program, responding to Occupational Violence, or understanding what WHSMS training is available, please contact the Health Safety and Well-being Hotline on: 620 70614 or email:

Click on the relevant sections below to locate the procedures, tools, references and training resources required.

Leadership and Building Commitment
Communication Consultation

The Education Directorate is, at all levels of the organisation, committed to effective communication and consultation through consultative committees and networks.


The following definitions pertain to all Health Safety and Wellbeing policies, procedures and guidelines throughout the HSW Safety Management System Framework.


The Directorate recognises that WHS policy, with detailed guidance provided in supporting procedures is a key control in a systematic approach to the effective management of safety risk.

Responsibility Accountability

The Director-General, Directorate executives, principals, managers, supervisors and workers have specific health and safety roles and responsibilities set out in the relevant legalisation.

Strategic Planning

When it comes to Workplace Health and Safety (WHS) issues, everyone matters. The WHS team has implemented several strategies to improve the safety and health of all staff, students, parents and other workers in the Directorate. .

Risk Management Implementation
Building Service Officers

Documents and tools to support Building Service Officers in their role including SOPs and training information.


The procedure and checklist will ensure that safety issues are adequately addressed prior to contractors commencing work at your school.

Design Technology Guide

This suite of documents and tools are developed to support Design and Technology Staff in their role.

Hazard Identification Reporting

Hazard identification and reporting are proactive processes aimed at reducing workplace accidents and incidents.

Health and Safety

The role of the Health and Safety Representatives (HSRs) is to represent employees on workplace health and safety matters.

Plant Equipment

Plant and equipment safety inspections are used to identify, assess, control, monitor and record the safety performance of the plant and equipment in use.

Risk Management Planning

Managing risk and hazards is a key principle of a health and safety management system.

Safety in Purchasing

Health and safety considerations are to be integrated into procurement processes regardless of the size, complexity and cost of the purchase.

Safety Procedures

A set of written instructions associated with hazards and risks and the controls to implement, eliminate or manage risks.

WHS Records Management

Records Management Section (RMS) is responsible for creating, managing and archiving all ACT Education Directorate (EDU) files.


The Directorate has responsibilities under the Work Health and Safety Act 2011 to ensure the health and safety of all persons at their workplaces.

Managing Specific and Regulated Hazards
Confined Space

A confined space is any space that is not designed to be a workplace and has limited access and egress.

Dangerous Substances

This page provides guidance for managers, supervisors and workers on the day-to-day use and management of hazardous substances in the workplace.

Electrical Safety

To assist Principals, managers and supervisors to manage electrical risks a suite of tools have been developed including reporting an electrical incident.

Environment Waste Management

Waste management includes the identification, handling, packaging, labelling, storage, transport, treatment and ultimate disposal of waste.

Working Alone

Managers and staff must take all reasonably practicable steps to prevent risk to the worker which includes managing working alone risks.

Occupational Violence Management

The Directorate is committed to a positive reporting culture to support our strong focus on managing and mitigating against the risk of occupational violence.

Managing Risk of Falls

The Work Health and Safety Regulation 2011, Falls sections 78-80, require directorates to identify and control fall risks.

Managing Manual Tasks

The Directorate Managing Manual Tasks Procedure has been developed to assist workers to manage hazardous manual tasks.


The Work Health and Safety Regulation 2011, Section 56-59, requires that a person conducting a business or undertaking must manage noise at the workplace.

Accident Incident Reporting and Investigation and Riskman

It is the responsibility of Directorate workers to report a workplace accident or incident in Riskman.

Emergency Management
Critical Incident First Aid

The Directorate manages first aid safety risks and hazards and the tools and procedures located here will assist.

Injury Management

The HR Business Partners Case Management Team coordinates and provides advice on injury prevention and injury management.

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