Making good decisions, or endeavouring to do so, is one of our responsibilities as public employees. Good decisions support the reputation of the ACT public service, avoid complaints and enhance individual staff members' own standing.
Procedural fairness is an important facet of corporate governance and the decision making process where a person's right, interest or legitimate expectations might be affected.
- A paper by Barrister Philip Walker provides a general outline of the principles of procedural fairness and how it should be applied in the decision making process. It addresses the Hearing and Bias Rules.
Staff should also ensure they have the appropriate authority or formal delegation to make decisions.